Frequent Questions

Please contact us if you do not find the answers you need below.

Frequent Questions

  • What do I do if I need to cancel a class?

    Call Sheri at 206-963-2585 or Email This email address is being protected from spambots. You need JavaScript enabled to view it. . Please give 48 hours notice. Refunds will be given with 48 hour notice.

    • *Cancellations, Refunds, Terms:

    Any cancellations received at least 48 hours prior to the class start time will receive a full refund. Requests received after that deadline but before the start of the class will not be eligible for a refund but may transfer. Students arriving more than 10 minutes late to class will not receive a certification card, or be eligible for refund or transfer. Proficiency in English is required to participate in, and receive a certification card for the class. The presence of a translator does not waive this requirement. Translators are not permitted in class.

  • Will I have to share a manikin with someone else?

    No, every participant will have their own manikin to practice on. This will allow you more practice time.

  • What do I do if I lose my CPR card?

    If you lose your card you can call me, Sheri at 206-963-2585 or my training center Life Tek at 360-416-8239 and we will issue you an E-card at a cost.

  • How do I pay for the class?

    On our web site we offer convenient Pay Pal. At the time of the class we accept cash, money orders, credit, or  checks.

    Reference books are available during class. Purchasing a book is not required, however if you would like to purchase a book please be prepared to pay $14.00 cash or check when you arrive.


  • When do I receive my CPR card?

    You will receive your American Heart CPR card at the end of the class.

  • Who conducts the courses?

    Most courses are conducted by Cathi Rigby with 20 years experience teaching American heart Association Classes. You can look forward to an interesting, educational, and fun experience with Q & A sessions.

  • Do your courses meet the state requirements?

    Yes. The courses meet OSHA WISHA standards. If you are a electrician in Washington state you must inform us so we can give you continueing education credits with L&I.

  • Will Vital Signs do training at my location?

    Absolutely! Call 206-963-2585 or e-mail us for more information

  • Does Vital Signs CPR offer classes for individuals?

    Yes, we offer the Heartsaver CPR/First Aid as well as Healthcare Provider CPR classes every week.

  • May I get a refresher course before my card expires?

    All participants that have certified with me in the past two years can come to my location anytime and sit in on a scheduled class.

  • What are the steps for the e- learning course?

    1. Register and complete the e-learning course with the American Heart Association, print your certificate of completion and bring it to class.
    2. Attend a skills practice and testing session
    3. Receive your AHA course completion card.
  • How long are the traditional courses?

    Courses vary depending on initial course, renewals, type of course, and number of participants. Approximate times are listed on the training page by each course taught. We have small classes, efficient and less classroom time
  • Why choose Vital Signs CPR Training?

    When you choose Vital Signs CPR Training, you are not only choosing one of the best and interesting First Aid and CPR courses available, you are also choosing:

    • Affordable accredited courses that cater specially to your needs.
    • Quality training conducted
    • Short notice booking service
    • Easy to understand notes and course materials
    • 100% satisfaction in both the training and service provided.
    • Small classes
  • Which course do I need to take?

    Typically BLS is for certified or non certified licensed or non licensed Healthcare Providers, such as: nursing students, dental field, medical field etc. and the heart saver courses are for education, childcare, construction, fortune 1500 companies, Health and Fitness, Safety and Security, and Hospitality.
  • Will there be a test?

    Yes, with the new guidelines there is a written and skills test for heartsaver and healthcare provider courses.
  • When is your next available course?

    Please click on rgistration to see all classes. We try to meet your needs, Call or e-mail us if you have a preference and we will see what we can do.
  • How long will I be certified for?

    A valid 2 year AHA completion card.
  • How long does the e-learning course take?

    Depending on the e-learning course you choose it can take anywhere from 1.5 - 2.5 hours online and 20-40 minutes for the skills check? You can schedule the skills check at your site during your lunch hour and not have to stop production. You can schedule the skills check at our site if that is more convenient.
  • What if I have never taken CPR before?

    That's fine. No prior knowledge is required to take any of the classes CPR/AED or First Aid classes. Decide which level of certification will best suit your needs and we'll help you learn what you need to know.
  • Is CPR difficult to learn?

    CPR classes consist of knowledge and skills, both of which can be learned by almost any able-bodied person, adult or teenager. It is important, however, to pay close attention to the specifics of all instructions in the class.
  • What should I wear?

    The courses involve hands-on practice sessions so please, wear something comfortable that you can move around in. If you have long hair it's best to wear it back.

Located in Everett, we serve Snohomish, King and Skagit Counties

We offer American Heart Association BLS for Healthcare Providers, First Aid, CPR, AED training for Snohomish County, King County and Skagit County Washington including the communities of Bothell, Burlington, Camano Island, Arlington, Marysville, Lake Stevens, Granite Falls, Edmonds, Everett, Lynnwood, Mill Creek, Monroe, Mount Vernon, Mukilteo, Shoreline, Seattle, Silver Lake, Snohomish, Stanwood and Sultan.